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1. #WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET HOW TO#
2. #WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET UPDATE#
3. #WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET UPGRADE#
4. #WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET FREE#

It may take a few minutes for your modem to reconnect to your Internet service provider and bring your Internet connection online, so be patient. To reboot them, unplug each from their respective power outlets for ten seconds before plugging them back in. The router connects to the modem, which is connected to the cable coming out of the wall. But there’s a good chance you need to reboot two pieces of hardware: the router and the modem.

If you have a combined modem/router unit, you may just have one device to reboot. If you haven’t rebooted your router and modem in a while, you should do it now.

Like computers, modems and routers sometimes get stuck in a bad, slow, overloaded state. Reboot Your Modem and Router trainman111/Shutterstock However, if you’re paying for a certain connection speed and consistently receive speed test results that are well below that, it’s time to move to the troubleshooting steps below.

#WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET UPGRADE#

Of course, it could also just be that you pay for a very slow internet plan-in which case you’ll need to call your internet provider and pay more to upgrade your service! Speeds may also be slower at busier times of the day, when everyone in your neighborhood is using the Internet connection, than at off hours when many people are sleeping or at work. If your connection speed appears a bit low, that can be normal-you generally pay for “up to” a certain speed and you don’t always get the exact speed you pay for. Speed tests may sometimes appear rather high, as some Internet service providers may prioritize them and they may have servers very close to you.

#WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET HOW TO#

RELATED: Why You Probably Aren't Getting the Internet Speeds You're Paying For (and How to Tell) If you don’t know this, there’s a good chance you can find it on the bill for your Internet connection or your Internet service provider’s website. Be sure to stop any downloads, uploads, Netflix streaming, or other heavy internet activity before running the test to ensure as little interference with the results as possible.Ĭompare the measured speed results against the expected speed of the Internet connection you’re paying for.

RELATED: How to Test Your Internet Connection Speed or Cellular Data Speedīefore going through a bunch of troubleshooting on your end, it’s worth running a speed test using a website like to see how well it’s actually performing. Check Your Speed and Compare It to Your Plan If the slowness happens on multiple devices-multiple computers, for example, or your computer and your phone-then it’s almost certainly a network problem, and you’ll have to go to your router. You may just have to reboot the computer, or you may need to perform a malware scan with your preferred antivirus to check that everything is fine. Does the slowness just happen on one computer, or all your devices? If it’s just one computer, you know the solution probably lies there. Narrowing down where the problem lies will help you fix it. There’s not really anything you can do about this except wait for the people in charge of the website to fix it. If the slowness is just with one website, it’s probably that website’s problem-not your internet’s. If your speed test confirms your internet is slow, you should try connecting to multiple websites and using multiple devices in your home if your Internet connection is slow. Look in your browser settings and tools for "Clear cache, cookies and history" or a similar option, then follow the prompts.Narrow Down the Problem With Multiple Websites and Devices

#WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET UPDATE#

#WHY IS MY DOWNLOAD SPEED SO SLOW WHEN I HAVE FAST INTERNET FREE#

CenturyLink internet subscribers can get McAfee protection for free on two devices. Make sure every device is healthy by installing well-rated security software, keeping it updated and running security scans at least weekly. Viruses and malware can slow down your whole system, including internet speed performance. Antivirus protection is essential for good performance.